Emergency plumbing in West London
Burst pipe, leak coming through a ceiling, blocked toilet or no hot water at all. Reactive work is most of what we do, so call and we will tell you honestly how soon we can be there.
- Open 7 days a week, 7am to 9pm, with genuine emergencies answered outside those hours
- Burst pipes, leaks, tank and cylinder failures
- Blocked sinks, toilets, showers and outside drains
- Taps, valves, ball valves and stopcocks
- Radiator and towel rail leaks
- No hot water and no heating faults
What to do before we arrive
If water is coming in, find the stopcock and turn it off. In most West London houses it is under the kitchen sink, and in flats it is often in the airing cupboard or under the bath. Turn it clockwise. If water is anywhere near a light fitting or a consumer unit, turn the electrics off at the board as well and do not touch anything wet.
Open the cold taps afterwards to drain the pipes down, which stops the remaining water in the system finding its way out of the same hole. Then call us. Knowing where your stopcock is before you need it is five minutes well spent.
If you smell gas
Do not call us first. Ring the National Gas Emergency Service on 0800 111 999 straight away, open the doors and windows, turn the gas off at the meter if you can reach it safely, and do not touch any electrical switches. They will make the situation safe. Once it is made safe, we can come and carry out the repair and get everything recommissioned properly.
Blockages
A slow drain that gets worse over weeks is usually fat or hair and clears easily. A toilet that backs up when you run the washing machine, or several appliances backing up at once, points at the main run rather than the fixture, and needs rodding or jetting. We will tell you which one you have got before we start so you know what you are paying for.
Get a price
Call or WhatsApp for the quickest answer, or send the form and we will come back today.
Gas Safe registered No. 954088
Northolt based, covering West London
Common questions
How fast can you get here?
It depends where you are and what is already in the diary, but we cover West London from Northolt so the distances are short. Call and we will give you a real time rather than a vague promise.
Do you charge more for evenings and weekends?
We work seven days as standard until 9pm at the same rate. Genuine out-of-hours emergencies carry a callout charge, which we tell you about before we set off.
I have got a leak but I cannot find the stopcock.
Check under the kitchen sink first, then the downstairs loo, the airing cupboard, or under the bath in a flat. There is also usually an external stopcock under a small metal cover in the pavement or front path. Call us and we can talk you through it.
Do you do drain unblocking?
Yes, for sinks, toilets, showers and external gullies. Deep main-sewer work that needs a jetting unit we will tell you about honestly rather than charge you to find out.
Can you fix a leak on a pipe buried in the wall or floor?
Yes. We trace it, expose the minimum needed to get to it, and repair it properly. We will always show you what we found before we close anything back up.
Need a gas engineer today?
Call or WhatsApp 07300 320266 and speak to the engineer directly. No call centre, no answering service.